Privacy Policy

Solea Serena Privacy Policy

Last updated: July 1, 2026

This Privacy Policy describes how Solea Serena ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from soleaserena.com (the "Site").

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

"Cookies" are data files placed on your device, which often include an anonymous unique identifier
"Log files" track actions occurring on the Site, and collect data including your IP address, browser type, and timestamps
"Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers — processed securely through our payment provider), email address, and phone number. We refer to this as "Order Information."

When you sign up for our newsletter or marketing emails, we collect your email address and, if provided, your name.

How We Use Your Information

We use the Order Information to:

Fulfill orders, including processing payment, arranging shipping, and providing invoices/order confirmations
Communicate with you about your order
Screen orders for potential risk or fraud
Provide information or advertising relating to our products or services, in line with your preferences

We use the Device Information to help us screen for potential risk and fraud, and to improve and optimize our Site.

We use your email address to send marketing communications, including newsletters, product updates, and promotional offers, where you have opted in to receive these. You may unsubscribe at any time using the link included in every marketing email, or by contacting us directly.

Sharing Your Information

We share your Order Information with third parties to help us provide our services, including:

Shopify, our e-commerce platform, which powers our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy
Payment processors (such as Shopify Payments, PayPal, or similar), to securely process transactions
Shipping carriers, to fulfill and deliver your order

We may also disclose your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request, or to otherwise protect our rights.

Behavioral Advertising

We may use Google Analytics to help us understand how customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We do not currently use third-party advertising or tracking pixels (such as Meta Pixel or TikTok Pixel) on this Site. If this changes in the future, we will update this policy accordingly and provide information on how you can opt out.

Your Rights

If you are a California resident, you have the right to access the personal information we hold about you, request deletion of that information, and to know what categories of personal information we have collected. To exercise these rights, please contact us using the contact information below.

If you are a European resident, you have the right to access personal information we hold about you, and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Data Retention

When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete this information.

Children's Information

The Site is not intended for individuals under the age of 18.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a new "last updated" date.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the Contact form.